Can’t access PlayStation online features due to error codes like CE-33987-0, CE-35287-5, or CE-33991-5? These Internet connectivity errors prevents your PS4 from connecting to online servers. So, if you’re looking to fix CE-33987-0 error code on your PS4, you’re in the right place. Keep reading for some helpful tips and tricks.

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Before we begin with troubleshooting, let us discuss why the internet-related error occurs:

Quick Answer

Try running a network connection test in the PS4 settings. If there is issue, then ensure PS4 is connected to the internet and that the connection is stable.

Before you begin with the troubleshooting methods, it is advised to turn off devices that are connected to the internet. It will reduce the conflict with other devices connected to the internet through the router.

Here are a few basic troubleshooting methods that might potentially resolve the said errors and save you time and energy.

1. Use Different LAN Cable

The LAN cable that you are using might be broken or damaged. As a result, you are facing CE 109502-7. So, use a different LAN cable and connect it.

2. Verify Login Details

Sometimes you cannot log in to your PlayStation account because you might have accidentally entered the incorrect password or username. So, try to check whether you have entered the id and password. If the details entered by you were wrong, then rectify it. In case the login credentials are correct, then move to the following way to troubleshoot the discussed error code.

3. Wait for PSN Server Uptime

First, check the PSN server status. In case the server is down, wait for some time. If the server is not down and the web page shows all the services are up and running, then try the other methods to fix CE 33991 5.

4. Restart PS4

The next possible method to fix CE 33987 0 error code is restarting the console. When you restart the console, the temporary glitches causing CE 33991 5 error will get resolved. We have provided the steps for the same below:

1. Open the PS4 main screen.

2. Now, choose Power Options.

3. Finally, select the Restart PS4 option.

Also Read: Fix The Person Who Bought This Needs to Sign in Error on Xbox

You can face CE-35287 5, CE-109502-7 and CE 33986-9 when your console cannot connect to the internet. Luckily, you can perform an internet connection test on your PlayStation and check whether it can connect to the internet. PlayStation recommends it, so try it out to fix CE 33987 0 error code on PS4. Use the following steps to perform an internet connection test:

1. First, select Settings on the home screen.

2. Now, choose Network.

3. Under Network, click on Test Internet Connection.

3A. In case the device cannot connect to the internet, turn off the modem or router. And turn it on after five minutes.

3B. If your device can connect to the internet, move to the following method

The next possible way to fix CE 33987 0 is to re-login. Follow the steps below to re-login to your PSN Account:

1. First, navigate to Settings.

2. Here, choose Account Management.

3. Now, select the Sign Out option under Account Management.

4. Select Sign In.

5. Finally, enter the login credentials and select Confirm.

Changing the DNS server can make the internet and the DNS system safe, secure, reliable and fast. We have provided the steps below that will help you fix CE 33987 0 error code on PS4. It will also fix CE 109502-7:

1. First, navigate to Settings.

2. Now, Choose Network.

3. Select Set Up Internet Connection under Network.

4. Now, choose Use Wi-Fi under Set Up Internet Connection.

5. Select Custom and set the IP address to Automatic.

6. Under DHCP Host Name, choose Do Not Specify.

7. Here, choose Automatic for IP Address.

8. For DNS Settings, select Manual.

9. For Primary DNS, enter 8.8.8.8.

10. Enter 8.8.4.4 for secondary DNS.

11. Now, set the MTU Settings to 1456.

12. Finally, select Do not Use for the Proxy Server.

Also Read: Fix WS-43709-3 Error Code on PS4

Sometimes technical glitches and minor bugs can cause CE-33986-9. Therefore, you must power cycle your console to refresh it and reload its resources to fix any faults or errors that may be present:

1. First, for 7 seconds, press the PS4 console Power button.

2. Unplug the console power connection from the outlet once you hear two beeps signalling that it has been turned off.

3. Next, turn on the PS4 console and wait a few minutes to see if the problem has been fixed.

Another possible method to fix CE 33987 0 error code on PS4 is updating the console. To update your console read the steps that are given below:

1. First, navigate to Settings on the home menu of PS4.

2. Now, choose System Software Update.

Proceed as per on-screen instructions. If you are still facing the issue then try the next method to fix CE 33987 0 error code on PS4.

If the above methods have failed to fix the CE-33986-9 and CE-109502-7, you may need to update the router firmware. To update router firmware, contact your internet service provider or manufacturer.

Also Read: How to Change Parental Controls on PS4

The database on the console contains all the information about the files stored on the hard drive. Though the discussed error is not directly related to the database, issues in files stored on the hard drive can lead to the CE 35287 5. To resolve it, you need to rebuild the database by using these steps:

Note: Before you begin with any of the steps mentioned below, ensure that PlayStation is completely turned off.

1. First, connect DS4 to a USB cable and press the PS button to pair it.

2. Next, enter into Safe Mode by pressing and holding the Power button.

3. Press and hold the Power button, and when you hear the second beep, leave the Power button.

4. After that, press the X button on your controller.

5. Under the Safe Mode menu, select Rebuild Database.

6. Wait for PS4 to boot up.

Also Read: Why is Hotspot Not Showing Up on PS4?

Sometimes we make changes to settings, and these tweaks can lead to could not connect to the network. To fix CE 33991 5, you need to reset the console to default settings. You will have to perform the following steps:

Note: When you reset the console, all the saved data will get deleted. Therefore, create a backup before you perform it on the PlayStation:

1. First, select Settings.

2. Next, choose Initialization.

3. Select Initialize PS4.

4. Select Full under select how you want to initialize the PS4.

5. Now, choose the Initialize option.

6. Select Yes to start the initialization process.

Also Read: Why Does PS4 Say Credit Card Information is Not Valid?

We suggest you to perform this method only if the above methods have failed to fix CE 35287 5. Let us look at the steps that will guide you on how to reset your PS4 console:

Note: All the saved storage data will be deleted if you perform this method. So, create a backup before you perform this method.

1. Select Settings.

2. Next, choose Initialization.

3. Select Initialize PS4.

4. Select Full under select how you want to initialize the PS4.

5. Now, choose the Initialize option.

6. Select Yes to start the initialization process.

You can report the problem on the PlayStation Support page. Tell the problem that you are facing, along with the screenshot. It will assist the technicians in helping you out.

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